IT Technician

Closing Date: Feb 04, 2026

Job Title:	#26-07 IT Technician
Department:	Finance
Status:	Permanent, Full-Time
Salary:	C/TFN Wage Scale Level 4-9 ($26.18-$43.63p/hr)
Closing Date:	February 4, 2026

This posting is to fill one (1) permanent full-time position. This posting will remain open for two weeks and is scheduled to close February 4, 2026. Candidates are encouraged to submit their applications promptly, as the posting will close at the end of the two-week period. Resumes will be reviewed on an ongoing basis.

We encourage all qualified candidates to apply. However, preference will be given to C/TFN Citizens, associate members and Indigenous Candidates.

Carcross/Tagish First Nation Mission Statement

The Carcross/Tagish First Nation is mandated to protect the environment, health and wellness, education and aboriginal rights of our citizens; to continue to preserve to protect our culture, traditions, and languages; to protect and develop our natural resources and strengthen our economy and the Carcross/Tagish First Nation government of our future generations.

Your Role

Reporting to the IT Manager, the IT Technician is responsible for delivering technical support and assistance across all GC/TFN computer systems. This role includes performing routine system maintenance, troubleshooting hardware and software issues, and monitoring overall system performance to ensure reliable and secure operations throughout the organization.

Your Benefits

We are pleased to offer a comprehensive benefits package that includes competitive salaries, and ample job opportunities for professional growth. In addition, we provide a gas stipend for those who live more than 25kms from Carcross, and contributions to RRSP’s, ensuring that you are supported both professionally and personally.

Duties and Responsibilities

• Provide technical support to staff in person, by phone, or remotely.
• Log and track incident resolutions.
• Install and troubleshoot hardware and software.
• Set up and maintain IT related office equipment.
• Monitor antivirus and data backup systems.
• Maintain inventory and manage equipment lending.
• Perform routine preventative maintenance.
• Assist external technicians when needed.
• Provide emergency on-call support.
• Stay current with emerging technologies. 
• Manage staff access to systems (email, VPN, shared drives).
• Monitor and maintain security cameras.
• Support and troubleshoot phone systems.
• Maintain voicemail systems.
• Maintain voicemail systems.
• Monitor satellite phones, cell phones, and spot devises.
• Allocate and track cell phone per policy.
• Other related duties as required.

Essential Qualifications

Please submit your resume, clearly highlighting how you meet the qualifications outlined in below. Candidates selected for further consideration will be based on the information provided in your resume.

• Certificate or diploma in Information Technology, Computer Systems, or Network Administration is preferred.
• Experience providing technical support in a Windows-based environment

Desired Knowledge, Skills, and Suitability

• Demonstrated understanding of operating systems and software installation.
• Good understanding of basic networking concepts (LAN, VPN, Wi-Fi)
• Demonstrated familiarity with cybersecurity practices and antivirus tools
• Prior experience troubleshooting technical issues
• Strong customer service and communication skills
• Ability to prioritize tasks and manage time effectively
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies
• High attention to and accuracy in data entry and file management
• strong organizational skills with the ability to manage multiple priorities and meet deadlines
• discretion and professionalism in handling sensitive and confidential information
• ability to build positive working relationships with employees, leadership, and external partners.
• Problem solving skills and initiative to identify process improvements and resolve employee inquiries.

Conditions of Employment:

• Proof of secondary education
• RCMP criminal record check
• Valid class 5 driver’s license

Please note there are no relocation costs associated with this position.

Please submit your application by email to erica.couch@ctfn.ca with the competition number and name in the subject line.

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